Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
December 8, 2023
Question

I would like to add my account to the group of people that are having an issue with using the connection between QB and TD Bank. What is the process for this?

  • December 8, 2023
  • 1 reply
  • 0 views
No text available

1 reply

QuickBooks Team
December 8, 2023

Hi Victor37,

 

I appreciate you reaching out to us here, with regards to the connection with TD bank and QuickBooks Online.   As you are aware, this has been escalated for further investigation with our Development Team.  At this time, I encourage you to contact our Customer Care team outside of Community, so they can add you to the list of affected users, and ensure you receive an email notification when the issue has been resolved.  In addition, you can follow the bank feed status here.   In the interim, you can manually upload your transactions, so your account remains accurate and up to date.

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Social MediaFacebookTwitter, and Instagram.

 

You can also check the Get help with QuickBooks products and services article for the support hours.

 

Please don't hesitate to reach back out if you have other questions. We would be happy to help!