SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Getting Started
Manage Your Account
VAT
Banking
Manage Customers and Income
Manage Suppliers and Expenses
Importing and Exporting Data
Reports
Other Questions

All Topics
Questions
Conversations
Ideas

3175 Topics

Manage Customers and Income

My quotes dont come out with logo or foot notes at bottom with details as my invoices do?

No text available

41

4 years ago

K

kathlegotrusses-

Reports

Good morning I want to know when I categorise a payment form a client what must I used at category and the Tax Standard?

No text available

In "Banking" section, my transactions are automatically organized by "Payee." Before, it used to be by "Date." How do I get it to be automatically organized by "Date"?

No text available

Following error."Intuit does not support browser" I have updated my MacBook and I am still getting the same error.

No text available

Manage Customers and Income

How to match a journal amount with customer's invoice?

No text available

Hello, Can someone please help or figure out why in some of the Rules I've added, the Auto-Add feature in the Banking Rules is not working. Appreciate your help. Thanks.

No text available

Making my custom invoice my default invoice

Hi, I've created my custom invoice but everytime I try create an invoice, the original invoice comes up.I've set my custom invoice to default in the 'custom forms style' page but it's still not working. 

Journal entry not showing in AR

Good day,  I have processed a journal entry and also chose the customers that need to be affected in the journal but when i look under the customer statement and account the journal does not reflect or change the balances.How do I re-instate an old invoice and move a payment to another AR account?

Manage Customers and Income

How do I reflect banking details on a customer statement ? I can only customise invoices.

No text available

Receiving payments and matching bank transactions

I've categorised customer payments in my banking transactions and I've manually receipted the payment against the invoices.  The result is an overstated bank balance.How do I fix this?  

Wrong company name on start up page

There are 2 Fence Craft login in options i need to remove the 2nd one

If my data doesn't show on the app but shows on the website, what is the problem?

No text available

Error: The file you're attaching hasn't finished uploading, or there was an error. Has anyone encountered an error when attaching supporting documents to an invoice?

I have previously successfully send invoices with attached documents, as recent as last week. There are no other error message. The error message shows up when I try to save the invoice with documents attached. It shows the document has uploaded 100% but the tickbox to select it to attach to the invoice when it is emailed doesn't appear. I've saved the invoice and went back into it and tried as well. No matter which way I try, I keep getting the same error message. Any help/guidance would be appreciated.

Hi, Is it possible to set the default VAT to be exclusive when creating invoices, but inclusive when entering a cheque? I can only find a setting that will set both to be the same.  Thanks in advance

Manage Customers and Income

How do i allocate a refund to a customer that was paid throught the bank in quickbooks online?

No text available