QuickBooks Q&A

Thank you for your time.  I am a new Photographer and new to Quickbook. When I want to use a Studio I will hire it.  I currently have the Studio Hire Transactions listed as 'Other Business Expense' but it falls under disallowed expenses even though it is strictly business related, I am unsure if it would be instead fall under Office Supplies. Any advice is appreciated.  Thank you. 

If I take my In QuickBooks Bank Balance and subtract the transactions in my bank feed that have not yet been added, should that equal my bank balance?  Is it that simple? Thank you!

Hello QB Community, I have been using QBs for around 18 months now and have an employee who is due to go on maternity leave at the start of February. I have processed her payroll for January and have set up her SMP leave under her employee profile to start from February to end of October. I use Standard Payroll in QBs and understand it will calculate automatically SMP, which is great.  However our company offers 6 weeks full pay and 12 weeks half pay before the weekly SMP of £183.04 kicks in. I wanted to ask for months of February to June, I will need to action full pay and half pay and wanted to ask how I would do this in QBs? My understanding QB will calculate SMP, but can I amend this to be full pay for the first 6 weeks, (full pay for February then 2 weeks full and 2 weeks half pay in March. Please let me know if you require any further information. Thank you in advance

Hello, We offer an enhanced Maternity Package, whereby we pay our employees more than the statutory maternity payments of 90% of their salary for 6 weeks and 33 weeks at £156.66. I use QuickBooks online and the statutory payment is calculated and correct but does anyone know how I add the enhanced payment in for the employee as there does not seem to be an enhanced maternity pay category - do I just use one of the other payroll categories e.g. Adjustment or Allowance? Thanks in advance for your help.

I refunded two customers on Stripe and when this has gone through as a transaction on my bank account, it has combined with 3 customer incoming payments:£40 refund Customer A£40 refund Customer B£20 payment Customer C£20 payment Customer D£20 payment Customer ESo -£80 for refunds, +£60 payout, -£1.50 stripe fees. So one transaction of -£21.50 is showing on my bank.I have processed the refunds on Quickbooks (credit note, expense, receive payment) but do not know how to apply the -£21.50 so that it matches the 3 open invoices and the 2 refund payments. Your help is much appreciated. - I'm hoping that there is a simple answer.Thanks   

I thought I'd run the payroll for November, usually done on the last day of November, a few days late on 04 December.  However it now seems that in fact it was the December payroll that was done on the 04 December and the FPS was submitted then as well for December. How do I undo the December Payroll and redo the November and December Payroll. We use Core Payroll.

Can I automate purchase order approval through QBO (UK) for everything above a certain value? If not, how are people dealing with approval of PO's/Bills or are you having to do it manually?

I want to understand the accounting impact of business transactions related to Doctors in private practice. Scenarios:1. Doctor treats patient in his office (outpatient) and gets paid on spot. That is Sales Receipts in QBO and no need for Customer in QBO. 2. Doctor admits patient to private hospital where he has visitation rights. Upon completion the doctor bills the patient. 3. Same as above but in this case the hospital will include the doctor's charges on the hospital bill to the patient (in that case the doctor sends the bill in patient name but addressed to the hospital). Is this correct? 4. The patient presents himself/herself to the hospital and demands to be treated by the specific private doctor. Hospital calls the doctor and the doctor treats the patient. So the Doctor bills the patient similar to 2 and 3 above. Is this correct.  5. The hospital is giving ongoing treating to a patient and determines during the course if treatment that a specialis

My concern is the system automatically duplicates the details of the invoice I just made and creates a new one - causing a duplication and sometimes 3 copies are created.

I have recently tried to connect my Monzo business account to my quickbooks. The process is straightforward however it always seem to get stuck on the same page. The page says “select the main use of your account”, multiple choices answers are for business, personal or mixed. I have selected business and pressed save but the app will not let me proceed.

As we approach another payroll year, is there yet any way to change the pay date on an existing payroll schedule? We changed our pay day a year ago but QB still shows the old date and thinks payroll is overdue when it's not paid on that day... Yes, I have clicked the cog and given feedback, several times! (This is QBO standard payroll)

Hi,I have just done my first year on a very small (side hustle) Ltd company (for tax reasons) so don’t want to spend £700+ paying an accountant. I am trying to do my end of year accounts but I have one problem that my balance sheet shows -£3k in the business but I have £4.5k stock that needs to be added.How do I get my end of year stock take on to the balance sheet? I aren’t interested in Quickbooks tracking my stock etc just want to input my inventory worth on to the balance sheet Thanks

Hi, I get this note whilst trying to send a VAT return to HMRC:taxReturnInvalidMTDEndDateany ideas ?(the screen states Making Tax Digital Enabled

When will this issue be fixed for iOS? I have deleted it and redownloaded it twice and still nothing. Thinking of switching because this isn’t the first time the app has been super buggy

What’s up with the app today!

Is there something going on with quuckbooks … literally cannot access it on my laptop .. on iPhone it works fine but when I try to login in on desktop it allows me to enter password and passkey then I just get the 4 dots circling 🙎 checked internet connection and all updates but still nothing .. anyone else getting issues ? 

Is there a problem and if so when will it be fixed. Thinking of moving to zero this may be the last straw

been off work for around 2 weeks, tried to open qb today on my iphone as per usual but app wont open instead returns to homescreen after half a second...uninstalled app, turned phone off, installed app, checked software up to date both ends, etc etc etc.what seems to be the problem please, thanks 

Is it possible to set a default category for every bill you import into QB. 99% of the bills I import are for the same category.

No text available

The General Ledger detailed report by Account has bugs. When run for the year it shows balance in the Retained Earnings account. This is not supposed to be the case and other reports confirm the correct balance. Secondly income and expense accounts show beginning balances. This is also not true. P&L accounts don't have opening balances; only Balance Sheet accounts can have opening balances. It is very frustrating to look for reports in QBO particularly at this time of the year as we jump start and prepare for year end and bump into such BUGS. I was hoping this particular report would be apt to give the auditors since it has a field for the System generated unique Transaction ID for each entry appearing on the G/L report. This would have made it easier for Auditor to query and entries by quoting the unique system generated Transaction ID. However everything seems to be in shambles now.

I'm currently using Quickbooks Pro 2016 (desktop version, non-subscription based) and it seems I'll be somehow force to move to the online version at some point. The desktop version is still working but who knows which Windows-update will break it - there are already issues with it's built-in Internet Explorer usage but that is not really affecting what I need to do with it. In a previous round of research on moving to the online version, I found a mention of some desktop software that can be installed that will be able to read Quickbooks desktop files for historical purposes. Unfortunately I did not download it at that time and now I cannot find the link. Does anyone know whether this exists and where I could download it?

When I first started using Quickbooks Self Employed a few years ago I used to pay £7.20 every month. A reasonable price even if I only used the software for 5 mins each month. There have been some expected price rises over the years which took me upto £9.60 per month, which I tolerated. Note my huge disappointment to just be invoiced £12 per month on my latest invoice for exactly the same product. That's a whopping 66% price increase in a few years all for the exact same service. What a disgrace. Once I complete my tax return in April I shall be cancelling my account and quickbooks will be receiving a grand total of £zero from me every month instead. Just another greedy company hiking up prices without justification. Good riddance I say. 

I have been using QuickBooks self-employed for many years and have found it to be just what I needed.  I know that new users now cannot use QuickBooks Self-employed and that existing users can continue to use the app, but I have found a problem logging in to the mobile app today (on an iPhone 15 plus).  When I try to sign in I get the error "Too much time has elapsed. Please start over".  Why is this happening and how do I start over? Can anyone help please?

I've connected Mailchimp and Quickbooks. When my customers/members get an email from us, they can manage their preferences (like updating their email address) and that info is all stored in Mailchimp. Does the Mailchimp / QBO sync mean help get Mailchimp information into QBO?  Or only QBO info over to Mailchimp? I want the data to go from Mailchimp and update QBO. How can I do that?