QuickBooks Q&A

I have several items with 0 quantity, but with a value of say £0.07, some are in - so -£0.04 How can this be Quickbooks? surely something with zero stock should always have a zero value?

Hi Community, I am very new to QuickBooks and finding the learning curve steep! I started sourcing inventory for an eBay reselling business back in January 2024, but I didn't start QuickBooks nor open a business account until September 2024. So I have receipts for inventory bought using my personal account. What bank/credit account option do I select when uploading these receipts? Regards, Paul

Hi,We use Starling's spaces (/pots), but there's an annoyance... when transactions occur *directly* from the space and not the main bank account, the transaction isn't included in the bank feed that is pulled automatically into Quickbooks. So every time I perform the bank reconciliation there's always transactions missing. Does anyone else experience this? I understand that the spaces/pots are normally a 'special' feature of these banks, so don't expect Quickbooks to support it, just a bit worried that these transactions just get ignored 😕😕

I've had a QB "Self Emplyed" account for over a year now. I've always assumed it was a core part of QB's offering as I hadn't heard otherwise. Today I receive an email saying the app will be disappearing from app stores in a few months, with no reasoning or context as to why, or what I should do. So I search around and find a few articles from earlier this year saying the QBSE is becoming "Solopreneur", but it seems that doesn't actually exist and may be a US-only thing? Not 100%... So then I head to the pricing page where now the only option is "Quickbooks Sole Trader"... Am I supposed to migrate my SE account to this thing now? Can I even do that? Does it have an app? The documentation seems really lapse and there is a real lack of direction on what I'm supposed to do here... Any advice on the best thing for a little one-man-band to manage his stuff for self-assessment?

Hello, Having just migrated to Quickbooks in meeting the making Tax Digital requirements, there are of course, elements of this new system that function differently to what I am used to. I completed and submitted my first VAT return for March several weeks ago and I am now working towards the April return. I have just started using Receiptbank and have realised that in amongst my April supplier invoices are some invoices that are dated prior to 1st April. Essentially these are invoices that were missing when completing the March return.  My previous system (TAS) allowed for two dates when posting an invoice, one that was the true date of the invoice and one for the accounting period. Quickbooks only seems to allow one date. What is the best way to deal with invoices that fall in a previous period for which a VAT return has already been submitted? If I let the system post these invoices with their actual dates on, surely this will adjust a VAT return that has al

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I hope someone can help. I cannot find a way of downloading my mileage for a tax year. I only seem to be able to download year by year. If this is correct, I find this ASTOUNDING. I can view my mileage for the tax year but not download it. It seems the only way I can do this is to download both years, in this case 2022 and 2023 and then manually adjust them in xls.  Also does anyone else have a problem with incomplete mileage reports. Sometimes I discover that despite auto-tracking being always on on my phone, it randomly stops working and I lose days or weeks of tracking until I log in again. It seems to stop working if I do not engage with the app on my phone regularly, yet there is no warning that this might happen. I only use Quickbooks for mileage tracking and at 3.99 a year this is very expensive but I cannot find an alternative.

Can someone tell me how I change the Account where Net Pay  is being posted toandHow I can change the journals already created automatically to include the correct Nominal Accounts Thanks

This question has been asked many times, but none of the responses apply. I'm using Quickbooks Desktop.  Our CPA wants the funds to show as Income, not a liability. We were just applying a payment without an invoice which would reflect that the customer had a credit balance, but it doesn't show as income on P&L, so income is skewed. With many retainers against many clients, this is problematic as it is difficult to get a clear read as to the companies actual income. This has been an ongoing issue and I need to get it resolved in order to go back and adjust for the 10 or so retainers we have on account which are not being represented as income. Thanks!

I can’t work out why the rent is not included in the allowable expense category (see image). It shows as an expense in the transactions though. Don’t have this problem in previous tax years, or year 24-25, so set up is the same as far as know. Any advice on this would be really appreciated. Thank you 🙏  

I'm new to QuickBooks and I've recently uploaded and categorised a lot of past transactions. I've gone onto the Tax summary page, and some of these transactions are wrongly in the 'disallowable expense' category.Oddly, this isn't consistent at all - For example, my Zoom subscription is sometimes in the disallowable section and sometimes in the allowable section! It's very odd. Is there a way to manually adjust whether it's allowable or disallowable? Thanks in advance. H

As I have closed my company I cancelled my subscription on the understanding I would be able to still access my accounts, BUT it seems that I cannot, I need the account history to complete tax returns etc.I have exported files to Excel but the files open in my Photo Editing progarm NOT in Excel?? All the repoert are ZERO???.

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Is anyone else finding the customer service slightly appalling? I created an account and subscribed via the website yet when trying to use the app it wants me to sign up again to another subscription and won’t give me any other option to move past that point..I had the email confirming my subscription but something isn’t right! I had a ‘chat’ via the chat feature and after the person on the other end asked me the same question 3 times and offered no resolution I gave up.  So I decided to not even try to use the app but carry on with the website instead. I tried to add my bank account which is Barclays and was shown in their drop down menu and even though I had an email to say it had been approved, nothing is showing up on my QuickBooks account. I tried to use the chat feature again but the person on the other end just didn’t reply. 15 minutes later I decided to give up. At this point I would like a refund of my subscription but cannot find anyone to email and the ‘h

I see I can adjust stock quantity with quickbooks online, but can I adjust stock value too like I can on Desktop?      

My employee is receiving "We can't get your info" when payslip has been emailed to him.I know this has been a issues in the past but has it been resolved?

Hi,  I moved over to quickbooks from sage on January 2024, my last payroll with sage was December 2023  One of my employees tax paid to date from this time has not transferred over and HMRC think she owes tax. When I rang them they said it is a problem with the month that I swapped over to quickbooks. I have tried many thinks and contacted quickbooks many times and spent hours on chat. The latest advice was to make an adjustment on the month that we moved over and add the missing tax paid to date on the first payslip as PAYE £. I tried this and it still says on her personal tax account that she owes the tax. All her payslips up until moving to quickbooks say her tax to date correct then it just disappears from the month we moved to quickbooks. please can someone help direct me as I am at my wits end and no one seems to have a clear answer of how to ensure that the tax that she had paid to date was recorded correctly 

We have multi-currency options and the current customer statement has our GBP bank details which is confusing when the invoices contain currency bank account details.  I would like to amend this information but I can't find where to do this.  Can anyone help?  

I occasionally need to visit a wholesaler to pick up various items that are not part of our standard stock or inventory—such as coffee, tea, and other essentials. Since I pay for these out of my own pocket, I’d like to understand the process for getting reimbursed by the company through QuickBooks. Could you provide guidance on how I submit these expenses, and how to record them in QuickBooks so I can be reimbursed?Then, what is the best method to reimburse me financially. thank you john 

After talking to online chat support - and seeing in the support forums.. Quickbooks does not allow you to match an income receipt to a bank transaction?!We get a pdf sent to us each day from SUMUP for the card transactions each day, and there is no way to just match these up to the bank transaction?In Xero - we can just match them up.Do you all do it manually for your sales, or is there an easy way I am missing?Thank you

So I have a client that has just become a CIS contractor. I have a couple of the subcontractors he uses already in Quickbooks. It says to just alter them and tick box so they are then CIS subbies. My issue is that some of these people do both construction work and normal labour. I cant seem to create an invoice for this normal labour after they are ticked as CIS subbies. Do I have to create a separate supplier name for one company (seems ridiculous) if they do this to counteract this issue? As it wont let me choose any other nominal code than a CIS one when entering an invoice.ExampleSubcontractor Labour Nom5015  £1000CIS Labour                  Nom6000 £5000Total                                              £6000CIS Deduction                            &

I recently installed QuickBooks Pro 2013 on a new system and now I require validation code, I have my customer number, License number, just need validation code.I have tried to phone support but no matter what option I try I get cut off after a short pre-recorded message, everything else is AI which does not give me any option to talk to someone.We are a samll business and are happy with this older versionCan someone please help or point me in the correct direction so I can validate Quickbooks?Thank you

I would like to tidy up our accounts and reject/decline a batch lot of estimates from 2022 and 2023, is this possible to do in one go? I can only see that i have to do each one individually which is going to be time consuming.

Hi,When entering the Forex rate for the foreign currency balances at our company year end date I mistyped the rate.  I thought it would be possible to select the date a re-post the revaluation at the corrected rate but the system shows an error message when I click the button.Is there a way of making a correction in the system or reversing the revaluation transaction once it has been posted?  Thanks

Hi, Kindly help to resolve the issue; I am trying to upload Sage 50 employee data as per the guidelines provided by QB but I'm facing the error for all employees imported ''Some details are incomplete: Pension Settings are incomplete''.  (Using QB Bureau)