QuickBooks Q&A

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My supplier list has disappeared after an update This afternoon.

I found on the app a possible way to do it from Settings but I can't find it on my profile

They are all paid invoices but I don't not have the transactions on QuickBooks, as they are historic, to clear as paid in current quickbooks

Is it possible for me to generate and upload a budget using Spreadsheet Sync? Can Spreadsheet Sync be used to generate an Actual Vs Budget report? In the introductory video, I noticed there was an Actual Vs Targets feature, but it seems to be missing in the UK version. Could someone please verify if there is any connection between Spreadsheet Sync and the QBO budget?

I raise both sales invoices and bills to the same client. They thereafter pay the net amount to us. How can I match the net amount received ? Find and match only brings up sales invoices for deposits.Currently I am excluding the transaction and manually marking the bill as paid / invoice received. Which is laborious  I have also tried following this advice https://quickbooks.intuit.com/learn-support/en-uk/transactions/can-you-match-bills-and-sales-invoices-to-one-bank-transaction/01/561271#M7184 But I can't add a resolving transaction for the bill amounts as there is no VAT field.  This is needlessly complicated compared to other cloud accounting software!

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This used to be the reason I use quick books, but has now become the bain of my life.Snapping a receipt now takes multiple attempts and has become more of a problem than an advantage.This part of the app used to work well but something has changed

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Custom report is not working - Status option is missing

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I use Starling Bank for my Business Account. I have ‘Saving Pots’ made for things like van insurance, tax and mot/servicing. When I transfer money from the main account into these ‘Saving Pots’ what category on QBO would I put the transaction under? Thank you

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when entering an invoice it says  not responding

Morning, there is an article on setting up direct payments for monthly staff wages via BACS. The article says "Via BACS, you can make payments electronically from one bank account to another. This way you can pay your employees in no time. Here’s how you can set it up".   However there is a query in the community where a Quickbooks staff member states that it isn't possible to pay staff directly by BACS Direct Debit. Please can someone confirm what the situation is? Many thanks KL

I contacted you yesterday because in quickbooks no transactions wher showing for this month from one of my 3 etsy shops.  everything from the other 2 shops  and also my bank and paypal was showing ok . the person  thate talking to did not seem to understand and kept talking about my bank even throw the problem was nothing to do with my bank.  They were looking into it and contacting me by email but nothing up to now. After I got off the chat and checked my quickbooks all transactions from another of my shops have disappeared so now for November transactions for 2 of my 3 etsy accounts are missing from quick books. 

If in Petty Cash Account  a cheque one has entered with several lines of transaction and wants this visible in the transaction report rather than it collapsed as split

I have been submitting Vat returns using QB online but today QB online cannot connect to HMRC anyone got any ideas

HiIm getting the  We can’t connect to HMRC right now message and was told by quickbooks to speak to HRMC which Ive now done , they say there is no problem their endIve checked my status and details in quickbooks and HRMC and all the details are correct I have just changed from sole trader to ltd company 01/04/2022 and my VAT number is staying the same My last Vat qtr was 01/01/2022 to 31/05/2022The open return on Quickbooks is showing from 01/05/2022 to 30/06/2022 so just 2 months Any ideas how I might resolve this issue Thanks 

Last year we did a stock take and were able to import the figures into Quickbooks Online.This year, we prepared the CSV file and tried to import but it was rejected because the stock date was before our closed date. The closed date on our system is 31 October 2022. I have tried to import with the dates of 31 October 2023, 1st November 2023 and 2nd November 2023.  None of these dates work.Quickbooks Support Chat were unable to help and thought that I might like to manually update 1300 stock records.  I asked for someone more senior to call back and as yet I have not heard anything. Does anyone know: (a) how to import stock figures?(b) how to get support from Quickbooks?  We have been waiting for other issues to be resolved for many years now.(c) is there a better system available for British businesses at a similar cost? Thank you.