QuickBooks Q&A

No text available

I’ve renewed my monthly subscription and am trying to sent out an invoice but it keeps saying my subscription is not valid. Can anyone help?

No text available

No text available

Hi, I want to upgrade my current QB system (QBO Plus, plus Standard Payroll) to add time-tracking functionality. I've been told that the combination of QB Payroll Advanced plus QB Workforce is a viable solution. I'd also need to upgrade from QBO Plus to QBO Advanced so that my whole team (about 12 people) could be users. Does anyone have experience of using this tool-set for time-tracking? What exactly does it do? Also, can it handle time-tracking of volunteers, and consultants (ie non-employees). Finally what is the UK cost of upgrading from Payroll Standard to Payroll Advanced, assuming I have already upgraded to QBO Advanced. Thanks, Andy

The first period is 25/11/2019 to 29/02/2020. So not a full year but this is the dates per hmrc. I have tried putting in a start date 1 March but this then starts the year 1 March 2020. I have registered for MTD but have not been able to connect , keep getting warning take action. Is there smewhere in settings to put the gov gateway details?

No text available

Hi, My invoices are not being recieved by the customer. They have been fine then all of a sudden they won't send. When i go on to the send page the customer email address is greyed out.

I signed up for Quickbooks under a promotion that offered a £50 Amazon voucher. The promotion conformation email states I will receive the voucher by August 11th at the latest, I have still not received this voucher despite being a paying customer since April. Is this a scam? 

Hi! I have just registered for a quickbooks account and paid for a subscription and was wondering when I will receive the £50 amazon gift voucher as stated on the registration page?

My app is showing as it's never been used

I could see this clearly in my old version of quickbooks

No text available

Hello !I'm updating a remote location to a new PC that uses QB2010 pro to windows 11. Has anyone got any experience of any issues with QB Pro 2010 and Win 11 at all ? Does it work well or are there issues ? Any advice would be most welcome......  Thankyou.....

Hi,I have a credit card but it isn't linked to my Quickbooks account. So, each month I just match the card bill to individual transactions that I have recorded earlier in the month.I have recently received a refund from a hotel, which appears on my credit card bill and is subtracted from the monthly balance.  However, I can't seem to input the hotel refund/supplier refund into QBO so that it subsequently appears as a refund transaction that I can then match/offset against the overall credit card bill.Hope I'm making myself clear.Can anyone help? ThanksSimon

Is there an easy way to find out why/ how to fix it?

No text available

Hi everyone. I have a quick question on entering company expenses paid on personal Credit Card. Have made expense entries like the screenshot below and the balance of the Dir Loan account shows as a negative number, does this look correct?(i.e. the company now owes the director that total amount).Thanks!

Hi,Is there any way yet where you can add multiple locations on an invoice/bill per line rather than on the invoice/bill as a whole? My next question is, if this is not possible, my thought is to use 'Class' as location/departments instead. We are currently using 'Class' as project codes, but my thoughts are to use the actual project feature for projects and 'Class' for location/departments. Is anyone else doing it like this? If so what does it look like when you pull the P&L using 'Class'? Thank you in advance. 

When importing stock to QBO from QBD we have noticed an issue with the items we buy in foreign currency. Our home currency is GBP and generally speaking our foreign currency is EUR. We were instructed a long time ago by Intuit to set the purchase cost of these EUR bought items as ZERO in QBD.  This way, the QB system monitors the bills for the respective items and calculates a value for them based on the realised cost in GBP (this is because a 100 EUR part might cost £80 or £90 for example depending on the exchange rate at the time). QBO works in the same way. However, now that we have imported the stock with a spreadsheet using the import tool (as MMB doesn't do stock) there is no bill history for QB to draw on (as MMB doesn't import transactions as bills with actual items, just text and cost centres).  This leads to several issues;1. The stock valuation is wrong (for any EUR bought items basically the stock value is zero).2. Any item sold from stock does

In the 2019 and 2020 Desktop versions payroll was an extra cost option which we used. How do I access the reports for the Payroll section now as I am being asked for an Access Key. There are earlier years as well which were definatly nothing to do with the monthly subscription model meaning that we should be entitled to see OUR date. Have spoken to QB Support but they simply say its more than 3 years ago so can't help. Grateful for any ideas. 

Anyone had any issues with invoices just completely not arriving since the last update? I reported it to a (human) help desk person but no response yet. 

No text available

Is anyone else having trouble with QuickBooks Web Connect today?  When I troubleshoot I get an error message that reads "Authentication Failed" and when I try to sync with my time keeping software I get a message that says their certificate was revoked (they assure me that is not the case).

Get bank statements from Barclays