QuickBooks Q&A

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Anyone else can no longer use the app, making the service mostly useless?

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HI I have just finished my first VAT qtr in quick books and preparing my first VAT return.I have transactions before I registered for VAT that I want to include.I have all the transactions recorded with the correct VAT rates and the correct balance is showing inthe VAT control account.However when I go to do my return it will only do a 3 month period and include transactions from that period.I can not adjust the period I want to claim for.The suggestion is to do adjustments, but when I try to do this it affects the control account as it asks for something to adjust against. but the transactions are are already there and it causes issues.Can anyone please tell me how to claim the past VAT. Thanks

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We have a long standing account Sales which has a saved VAT rate of 20%. If we check the account details it shows the saved VAT rate.However, roughly a month ago when entering a new Sales Receipt for Sales it is no longer populating the VAT field with the saved VAT rate and it has to be entered manually every time.Other accounts are working normally and entering the saved VAT rate.

Hi all, Months ago I had to add a bcc email to one of my customers invoices. I can now not get rid of it. I can delete every time I do an invoice- but I want to permanently delete the Bcc address that is stored against this customer. I have searched in the customer details and in my invoicing settings but can't find a way.  Can anyone point me in the right direction please before my bcc colleague gets so fed up of me forgetting to delete her address that she leaves! Thanks

I have a petty cash account - say I withdraw £200 and place it into my petty cash box, which is represented by that account. In the UK, it's common to use journal entries for recording transactions. For example, I recently spent £120 on office supplies, £20 of which was VAT.When recording this via a journal, I credit the petty cash account by £100 and apply a 20% VAT code on the same line. I then debit office expenses using the same approach. However, this results in my petty cash account only decreasing by £100, not £120—meaning the cash balance is overstated by £20. In short: Journal entries in QBO allow VAT codes, which implies that VAT will be handled correctly across all affected accounts. However, when you apply a VAT code to a net amount in a journal, the VAT portion is posted to the VAT control account, but the cash account is only reduced by the net amount, not the gross amount. This results in an overstated cash balance, which contradicts basic accoun

 i am unable to get vat price column inside invoice when get pdf file .  

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This is so annoying...the "Do you want to leave without saving?" message comes on after i add to a current invoice, or create a new one. The invoices are automatically saved in QB, but it is worrying (and annoying) - it should not be showing. Ay ideas/resolution would be appreciated.

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Im trying to do an estimate but its saying no terms added when im trying to save it

The account balance in dashboard has not altered for 2 months

Hello all, I hope someone can help and has had a similar issue. By law employers in the UK need to pay employer pension contributions for staff that are on maternity leave. I understand that, however trying to add this to quickbooks payroll is driving me insane. There is no obvious way to do this and I cannot be the only one with this issue.  I have two employees, one is on maternity allowance paid by the government NOT us, as she wasn't eligible. However we still need to pay her employer pension contributions at her pre maternity leave salary rate.  the 2nd employee is just about to go on maternity leave and does qualify for her SMP, so her contributions will continue based on her earnings and automatically calculated on the normal set up. However how do I continue her employer pension contributions at the rate we are paying now based on her currently salary not SMP.  It's really frustrating as no one at QB has been able to help me with this and I've

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I purchased the program CD in December 2011. I have just replaced my hard drive and am now getting a message I have reached the maximum number of unregistered uses. I have tried calling the [removed] number but keep getting lost within the options as none suit my situation. This is daft as there was no limitation on use when purchased. I do not need or want technical support only to get back my program access.

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Article: https://quickbooks.intuit.com/learn-support/en-uk/help-article/manage-integrations/connect-woocommerce-quickbooks-online-quickbooks/L74dHvL1X_GB_en_GB?uid=mevzvlw8 The article seems out-of-date, but the concepts are easily understood, such as choosing which order status to import from WooCommerce, matching tax rates, sales account and so forth. Having had no orders appear, I am tyring to follow step 4 of the the above guide, to manually "Sync Now"...but there does not appears to be a "Sync Now" action and I cannot locate a "Manage" tab anywhere within the QuickBooks interface.