QuickBooks Q&A

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Hello, I needed some help on how to attach a larger sized PDF to my Invoice. Im trying to send an Invoice with an attachment but it says it’s too large. How can I attach a larger sized attachment? 

I started a business about a year ago, its not really moving and I dont see a reason why to keep paying QB money, should I close the acc?

Quickbooks shows my bank is connected; however, it shows my bank balance as zero and will not download transactions. On the Business overview screen, it states ACCOUNT NEEDS ATTENTION but when i click on the account, it does not give any error message. - I have tried to manually update dozens of times. - I have disconnected and reconnected the bank account  - I have used several different browsers, cleared caches, tried incognito mode - I have even tried on my phone manually updating, disconnecting and reconnecting the account and still getting nothing. - I have even purged my account twice, deleting all the data. I am totally at a loss and about to just cancel my account and move on.

What is the difference between these two in pay runs?

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I also have had issue with customers just hitting reply to emailed quotes and invoices etc and they don't come to me.  I need my company email to be the return address

Check your account details before you continue. but all my information is correct.

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I received a blank email from quickbooks too.  It works on my phone but not Macbook or Mac computer.

Hi It appears QB have updated their side bar menu so it minimises when not hovering over it.How can you pin it or set it so it is always showing like it used to?  Driving me crazy!Thanks

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I can't find a tab sick pay when doing the pay run.

After wait for a while, then pop up the message again by offering 2 options 1) Wait a bit longer 2) Return to the pay run list (the calculations will continue)If this issue persists, please contact support for assistance.

My To Lodge tab displays a GST to lodge from Jan-Mar 2021.  I have previously lodged over a year ago back in 21.  It is persistent, is there  way to remove this old BAS to lodge?

The new pay run existed but no content, and can't delete

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I have accidently set up some employees with Employee Contributions on top of the Super Guarantee. I want to delete the unpaid Employee Contributions from the Super report before paying this quarter.