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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
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7135 Topics

Hi There,how do i run a report that shows non online match expenses

I am trying to see if I have posted expenses that have not been match to online bank account i.e. maybe wrong expenses

11

K

4 years ago

C

commercialbodyre

Manage customers and Income

My sent invoices via email are showing as. It sent but they have been

No text available

Manage customers and Income

My invoices aren’t sending. Some go through, some dont. What would be causing this?

No text available

Manage customers and Income

For the last 2 days a lot of my invoices won’t send. It says they’ve been sent when I do it, but then I go back and it says ‘not sent’?

No text available

Move to QuickBooks Online

Change accounting date once items processed?

Can you change the accounting date in Quickbooks online part way through the year?  I have noticed that the accounting date is set to December year end and need to prepare accounts to September.

New phone No information in quick books

Quickbooks not set up on new phone

Manage suppliers and expenses

I am trying to export the suppliers details.but can export the bsb and account numbers

No text available

Manage customers and Income

Entered rental income under receipts, is that correct

Income from rent

Manage customers and Income

Customer Sales RepsHow do i set it up so the sales rep is linked to the customer and i how can run a report to show the invoices linked to that rep?

I have multiple sales reps who look after different shops, I need to pay the rep comish every month and need to simply run a report to show all transactions linked to that sales rep.this was very easy in the desktop version but i cant find it on this version? please help

How do I let QB know that I am not registered for GST?

I can't find where to turn off the GST option - I'm just a small business and not large enough to worry about GST yet.

Can I change the country listed on my pro advisor account?

I am listed as being in Australia but am in the US

Can we see staff rostering feature in the mobile phone app?

No text available

I am trying to access my employees tab when I click on it, it comes up with a blank page. I have gone in to payroll settings and clicked on it again nothing

I chatted yesterday with someone from quickbooks they said the problems has been sorted but nothing.

How do I resolve Error when lodging pay event to ATO: CMN.ATO.PAYEVNT.000203, The Payer Period Totals tuple must be provided ?

No text available

App keeps stopping and not letting me do anything. Keeps asking for fingerprint every 10 seconds even after being authenticated. Can't send error report. Any help?

Can't even send an error report because it just tries to fingerprint me again and jumps out of whatever er I'm trying to do

Manage customers and Income

How do I add my ABN to an invoice?

No text available

Can not create pay run using safari browser

No text available

Move to QuickBooks Online

Setting up Opening Balance in Quickbooks Self Employed

There does not seem to be any info on how to input my bank account opening balance on QB Self Employed..Following QB Online instructions does not work as under Settings, there is no tab called Chart of Accounts.  Can anyone advise please how to input this critical info? 

General Ledger have no memo/description

No text available

Manage customers and Income

The app is not allowing email of invoices , it keeps saying try again later??

No text available

Move to QuickBooks Online

Payroll and Award

Hello, I have always used KeyPay for payroll, which is apparently no longer available? It used to automatically updated the Award wages.  My system is no longer updating and I've only just realised I am now not aligned with the Award.  Can some advise what I need to do to get my payroll system and award update to date and suit updating again, please? Thanks in advance for any assistance.

Manage customers and Income

My customers have disappeared. I'm trying to Invoice and can't find anyone.

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