Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

All Topics
Questions
Conversations
Ideas

7134 Topics

Most replies

Most views

kingwindrefsuppl

Manage customers and Income

I can open Invoices but Customers and All Sales wont open?

No text available

4 years ago

cklbookk

Payroll and STP

Have tried to do salary sacrifice as a deduction being reportable super , however it wont save or recalulate Any suggestions

No text available

4 years ago

lei-klickit-com-

Manage your account

When add new user, the page is blank, no option to select.

No text available

4 years ago

jane-ashcroftboo

Getting Started

I want to import payroll files from Xero into Quickbooks?

No text available

4 years ago

kwikset-outlook-

Manage customers and Income

How do I change the format of my invoices in Quickbooks Self employed?

No text available

4 years ago

craigthwaites-ab

Manage your account

Is it possible to manually change the STP Lodgment Status for a pay run. KeyPay is showing an error but it is Ok on the ATO portal.

No text available

5 years ago

mikemoran19

Manage customers and Income

The app l no longer shows invoice paid after allocated payment. No longer automatically brings up the amount of the invoice when attempting to allocate payment.

No text available

5 years ago

service-vpnz-co-

Manage customers and Income

Why are my invoices showing up in purchases

No text available

5 years ago

bradpiazza-bigpo

Other Questions

How do i print off group certificates

No text available

5 years ago

barry26

Payroll and STP

How do I change the SGC rate from 9.5 to 10 percent in QBO??

No text available

5 years ago

BusinessGuy

Manage your account

If I invite someone with Accountant access are they able to edit my records? If so, is there any audit log where I can see what changes have been made?

No text available

5 years ago

cklbookk

Payroll and STP

How do you process a lump sum for reportable super in the payroll ?

No text available

5 years ago

rashh12

Payroll and STP

How to add employees job title in QB online?

No text available

5 years ago

kimcalder

Payroll and STP

I am preparing payroll and STP lodgement and I do not have a date of birth or Tax File Number for an employee who has left and is uncontactable. What should I do?

No text available

5 years ago

fred10

Payroll and STP

Is there a problen with STP Lodgements at present? MY lodgement from 4pm yesterday still hasn't been accepted by the ATO?

No text available

5 years ago

peterbowly

Banking

When I am in Banking/Tags i get a green spinning wheel - going on for 3 hrs now Has QB got a problem

No text available

5 years ago

kmarble-stoneben

Manage customers and Income

I cant customise my invoice

No text available

5 years ago

filippa1

Payroll and STP

How do I skip super question when adding a new employee?

No text available

5 years ago

willfraser2

Manage your account

We have run a yearly finalisation report for STP and the information it has sent does not include all employees and the payment amounts are incorrect. Any ideas?

No text available

5 years ago

user00662

Payroll and STP

Is anyone else having difficulties closing out from the payrun and going back to main menu

No text available

5 years ago

adelaide-north

Manage customers and Income

Is there a function to send out FINAL NOTICE to customers?

No text available

5 years ago

pickacct-gmail-c

Payroll and STP

Have client who looks after their own payroll. Have now found posted two payroll however only paid one. Help on how to reverse

No text available

5 years ago

samanthatredgold

Manage customers and Income

I sent myself an email of invoice via direct transfer / PayPal but it isn’t working when I try to pay? My bank is linked but cones up erro try again later for 3days now

No text available

5 years ago

paul-miller2

Payroll and STP

Can i alter an employees leave balance

No text available

5 years ago

user12557

Manage customers and Income

How can I change who the receipt shows that the payment was received from?

On the receipt it shows the project address only and not the customer. How can I change it to show both? I cant find anything in the template to be able to change it.