QuickBooks Q&A

My client is registered with beam and I've automated payruns (including ticking superannuation immediately) but no super batch has been created.

Child Support deductions have been set up correctly in Deduction Categories just as shown on the STP update for Phase 2..  Pay Run inclusions have been set up correctly for two staff who have child support deductions (not garnishee.  These deductions are being paid to Child Support agency in the ABA file for the pay run.  The Child Support Deduction column in the STP report is all zeros. The Deduction report indicates that Child Support is a deduction category but the report shows zero value deductions.  How can this be fixed as Child Support says they receive the money but can't see the detail needed via the STP process.

When placing an order with a supplier it is very NORMAL to have a quantity column (how many do you want).   Except in QBO.  And the P/O's are NOT customisable.  Suppliers miss when you write "Please supply two" os similar.   What is the issue with no quantity column ???

Icon for to send invoice does not appear anymore

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m trying to reconcile a shopping receipt. on a receipt that's is $183.29, only $ 1.76 includes GST. how do I reconcile this?

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This is opening balance issue before commencing bank feeds.

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So I've come across from Xero that I started using 6 years ago. Lots to improve on but one thing they got 100% bang on was settling invoices in foreign currencies - it was super easy and you do the matching and reconciliation in one step. The neat thing I loved about Xero's handling of this is that they retained a "Resolve Difference" button that allowed you to quickly work out how much bank and exchange fees were paid in relation to a payment in a foreign currency to a foreign currency invoice, add the fee on the same page as the incoming payment based on a user-selected exchange rate and instantly work out whether the amounts reconciled with the bank statement, all in one step. Quickbooks makes us do multiple steps with the use of a calculator and separate excel sheet to work out the fee calculations and a dummy account to actually pull off this whole mess. Quickbooks does 3 things wrong in their implementation: 1. The auto-calculation of the exchange rate forces

We buy in cartons and sell in pieces or boxes. So how we can mentioned in invoices that item is in carton we are selling or pieces.

my point of sale figures came in as one total, but at end of day. each customer transaction i receive come in as a separate amount. how do i merge customer transaction into QuickBooks so i don't double up in figures.

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We're working with Bank of Queensland (Australia) to fix your connection. You'll see an alert here as soon as there's an update.

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We are a not for profit organisation and have income from sponsorship and event fees and I would like to see this broken down in my P&L, how do I do this?

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I wanted to address a common question regarding the differences between "GST-Free (0%)" and "Out of Scope (0%)" codes in QuickBooks, especially when handling purchases that are GST-free.   When you mark a transaction as GST-Free (0%), it means that while no GST was charged, this transaction will still be reported on your Business Activity Statement (BAS). It's the correct choice for purchases where you haven’t been billed GST or if you’re claiming GST credits.   On the other hand, if you classify a purchase as Out of Scope (0%), it indicates that the transaction will not be included in your BAS. This code applies to transactions tied to assets, liabilities, or equity accounts, as well as for wages and superannuation payments. It’s especially useful for expenses where no GST is applicable at all.   If you're dealing with GST-exempt transactions like medical services or residential rental properties, it's wise to consult a ProAdvisor or accountant. They can make sure you'r

We often get questions from our Australian customers about whether to cancel or delete invoices in QuickBooks. So, I thought it might be helpful to talk about the differences and what they mean for your records.   Voiding an invoice When you void an invoice, you're essentially cancelling it, but it still keeps a record in your system. The invoice amount changes to zero, which means it remains in your reports. This action will affect your accounts receivable and balance sheet, but the advantage is that you retain a history of the transaction. It’s a good option if you want to stop a payment process while still keeping track of what happened.   Deleting an invoice On the other hand, deleting an invoice means you’re erasing it from your records entirely. While this might seem straightforward, it can complicate your financial tracking and may impact things like inventory/ stock. Be cautious with this approach, as it completely removes the invoice and could leave you without impor

The additional error message is "You and were working on this at the same time. finished before you did, so your work was not saved". That is the exact error message, which makes no sense to the customer and is terrible grammar.

Was working fine in September