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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
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7209 Topics

Move to QuickBooks Online

App fails to open?

My iPhone cannot use the quickbooks and support cannot fix it.   Has anyone else had the same problem and how did they fix it

102

3 years ago

M

margleary

Other Questions

Great southern bank transactions

I’m not getting transaction feeds from Great Southern Bank.  This has been ongoing for several months.  QuickBooks tell me they are leasing with the bank but it’s now the end of the financial year.  this is the second time this has happened.  Last time I was told to download a CSV.  I did that for months then without notice transactions started to automatically download so I was left with hours of work deleting duplicate transactions so I don’t want to use the CSV option. What should I do?

Logging onto Intuit there are now 2 options. Our usual operating account & one that has no data. We didn't add the 2nd one, how could it have got there?

No text available

Manage customers and Income

How do I create an email that sends out to customers that I’ve previously done work for. So 12 months I’d like an email sent out to my customers.

No text available

Paying into a Self Managed Super Fund

Just wondering why you are prompted to put in a Member Number on a SMSF? How do you get round this given it's not a member fund?

Manage customers and Income

Product price changing automatically

I am needing some support. I have one code that i have been using which has a cost of 100.14 per unit. It has suddenly been changing on me where if i do 0.25 as the quantity, it will change it to 100.16 or if i change it to 1.75 it will change the price to [removed] or something along those lines. I have looked in settings and attempted to delete the product and costing code and put it in again however it is still doing it. I have to save each invoice to see if the software has changed it and then minus the cost in a new line... quite frustration so any technical support would be awesome!  Thanks 

Hi, how do I edit a pay for one employee?

I forgot to add take leave for an employee on my last payroll.  How do I change it?

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Can anyone recommend a CRM thats based in the same time zone? Im looking for a company who can get back to me within a decent time frame, not 24 hours later. TIA

Im in Australia

IAM NOT GETTING BANK FEED FOR THE LAST MONTH TO THREE WESTPAC BUSINESS BANK ACCOUNTS. PLEASE LOOK INTO IT

BANKFEED PROBLEM FOR COMPANY GST ACCOUNT. COMPANY OPERATING ACCOUNT AND BUILDING FUND ACCOUNT

EOFY and Reconciliation

If statement from bank and also on bank register matches but when I go to reconcile some transactions are saying they haven't cleared and are unchecked what do I do?

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We are winding up our company, and I'd like to know if you have any means by which we can access historical data once we close the Quickbooks subscription ?

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Manage customers and Income

How can I send a reminder for a overdue invoice?

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Why is my "account balance" section saying I have much more money than I actually do?

I have just signed up and am wonder why the "account balance" section says I have about $3k closing balance when I only have about $500

Manage customers and Income

Can employees access the Receipts Capture function?

What's the best way for employees to enter receipts into QB?

User access changed but user not able to access on app

I have altered the permissions for a user to include things like rostering but she is not able to access via the app.

Manage customers and Income

Need to add a piece of equipment

Need to add a asset

I am trying to forward receipts automatically from my gmail, however they require a verification code from the recipient address. How do I access the inbox?

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Does anyone have a way to make your AP Ageing reports age from the invoice/transaction date not the due date.

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I am only getting bank transactions from the 15/05/2023, is there a way to adjust the start date for bank feeds to an earlier date? Im with ANZ.

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How can i view an employees pay slips altogether rather than goin in one by one

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I need to link my bank account but it’s not listed

I have searched for my bank (coastline credit union) and it’s not there

EOFY and Reconciliation

I want to remove the "A" character from the amount field. For example $A123.45 to $123.45. It was able to be done in the previous interface.

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Manage suppliers and expenses

How do I fix PayPal transactions that are doubled up in both Sales and Expenses?

I first noticed this when I seemed to have a high figure in PayPal Uncategorised Expenses. I went through and categorised them and then found they were doubled up in the Suppliers accounts.

Manage customers and Income

Used bank matching option to show overpayment of invoices. This created a deposit credit and just wondering how can I send a credit notice or the like to my customer?

No text available