QuickBooks Q&A

No text available

No text available

how to correct the opening balance of the bank when it is the first reconciliation of the bank and the bank register balance is correct but QBO is showing wrong opening balance during the first reconciliation of the bank, please help

No text available

Why bank balance shows differently after reconciliation in balance sheet?

The GST on my invoice should have been $249.86 on $4997.25.The auto calculation says 5% on $4997.25 is $249.82 which is wrong. So now my invoice does not match what I got paid.

The error message is Paycheque sync error

Instead of the total amount, how can the partial payment be recorded through Pay & File?

The app is up to date. So what is happening with the app?

I've checked all the bank login info and it is correct and working apart from QBO.

No text available

I am trying to upload a relatively large JE (70 rows, 8 columns) to QBO. Unfortunately, the software hangs on the Importing Phase forever, due to what I assume is File Size. Is there a way to get past the Importing Phase without cutting down the number of rows?For reference, the 8 Columns are: JournalNo, JournalDate, Memo, AccountName, Debits, Credits, Description, Name.

No text available

No text available

I need to contact my bank details for payroll payment to my employees.

I have made sure that our invoices clearly note our email address for e-transfers, however the email address that it's sending from, or the reply to address is a different personal email address that we likely used when we setup our QBO account. I have gone into settings and can't see how to change that. It says my customer facing email address is correct. I have sent test invoices to myself and it's coming from the wrong address. Help please 🙂

No text available

I just set up an new corporation and the bank account was opened a couple of weeks ago.

Want to have interest accrued on customer invoices that are paid late.

No text available

It says there are no items on this payment

Hi Community! I’m having trouble switching my QuickBooks from multi-user mode to single-user mode. Whenever I attempt to switch, it doesn’t respond. Has anyone else faced this issue? Any troubleshooting tips or solutions would be greatly appreciated. Thanks for your support!

At my Internet Service Provider (ISP), I switched from DSL to cable internet and paid for both services during the cut-over period.  The ISP has issued a credit which it posted against my account, not refunded payment, and charges for on-going service (cable internet) are paid using the credit on my account until they are depleted.  How do I enter that in QB Desktop 2016?.

how do i categorize

Looks like QBO Location Codes might work for us.  Location 1 ( the original location ) finance people are allowed to see the books for Location 2 ( the new, secondary site ).  However, location 2 finance people should NOT have the ability to see the books for Location 1.