QuickBooks Q&A (UK)

HelloWe are being forced to move away from QuickBooks Desktop, however, we use Sales Orders which automatically create a Purchase Order and an Invoice. This is an integral part of our business. When QB Online first came out I tried it but the lack of Sales Orders meant it was useless. I was told that they would be in the next update or were being looked at. I can't see that, in the intervening years, Sales Orders have been added to QB Online. Would other users agree with this or suggest other software?

When choosing tax year in the company set up page, the only two options to choose from are 01 Apr or 06 Apr. These might be relevant to an individual /sole trader for self assessment but not to a limited company which has its own financial year and tax year that might be different from the UK tax year for individuals.

We want to express our sincere thanks to all of our QuickBooks UK customers who have participated in the Idea Exchange board. Your contributions, suggestions, and feedback are invaluable to us as we strive to improve QuickBooks and better serve your business needs. We are currently in the process of archiving the Idea Exchange page until further notice. This decision was made to allow us to reassess how we gather and action your feedback, ensuring that your ideas have the greatest possible impact on future product development. In its place, we’ve launched the QuickBooks New Product Updates Community forum where you’re able to find the latest quickbooks feature releases and enhancements.  We understand the importance of being able to share your thoughts and suggestions with us. In the meantime, you can continue to provide product feedback directly through QuickBooks Online. Here's how: How to Submit Feedback in QuickBooks Online: Sign in to QuickBooks Online: Ensure you are logged

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My current accountant was going to take over my QB account from my previous accountant. However, when I try to log into my account, there is a "resubscribe" message. Why is this?

When using Edge QB often fails to load, and when loaded I sometimes suffer a lack of functionalty. For example "Reports" doesnt take me to a sub menu and "Edit" doesn't take me to the original transaction. No problems with Firefox

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In a previous quarter, for some reason the sales receipts recorded on a cash basis were not reflected in the "View VAT details" section. These receipts were correctly categorized as sales income but were not captured in the VAT submission. Could you please advise how I can include these receipts in my next VAT return? I would appreciate a step-by-step guide on the process to ensure they are properly accounted for. Thank you for your assistance.

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I’ve just signed up for quickbooks and to be honest the journey so far has been less than inspiring.i can’t log in online, it says the pages are unavailable, the app won’t go past the loading screen and all the support options including phone lines don’t seems to connect? The only place I managed to get through to was fb messenger but that was bot support and absolutely zero help!hoping this is just a uncommon blip otherwise I’ll look at options with zero I think. any guidance would be greatly appreciated 🙏

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Was unable to renew my bank account connection with QB (every 90 days), but even with QB support on the phone couldn’t manage it. They then said there’s a fault on their side and they’re working on it. 2 weeks later I’ve still not had any update or reply to my emails chasing them up (with case reference etc). Anybody experienced the same?

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We are having troubles raising the report. The system eventually times out. This is a problem that all staff trying to pull the report have problems with regardless of our location. We are having to pull different reports to get the data the this report provides and it proving time consuming.