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E
emree
September 7, 2021
Question

How do I access my billing history/past invoices?

  • September 7, 2021
  • 5 replies
  • 42 views
No text available

5 replies

K
Klent
Level 8
September 7, 2021

Good day, emcee.

 

I'm here to help you in viewing your billing history.

 

You can go to the Billing and Subscription tab to view your access your payment history information. Here's how:

 

  1. Click the Gear icon at the top.
  2. Choose Account and settings.
  3. Select the Billing and Subscription tab.
  4. Click the View Payment History hyperlink to view your last six (6) months' bills.

I'm also adding this article to learn how to update your billing information and subscription plan in QuickBooks Online: Manage billing, payment, and subscription information.

 

Feel welcome to reach out to me again with any concerns or questions you may have. I'll always have your back.

K
Klent
Level 8
September 9, 2021

Hi emcee,

 

Hope you’re doing great. I wanted to see how everything is going about your concern yesterday. Were you able to view your billing history? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

Manisha_05
Manisha_05
September 9, 2021

Hey @emree ,

 

Hope you are doing well.

 

If you are unable to access billing history/past invoices then solve this problem by below some easy steps.

 

1. Firstly you have to select the Gear icon at the top.
2. Then choose Account and Settings.
3. After that select the Billing and Subscription tab.
4. In the last choose the View Payment History hyperlink.

 

Note: 
The billing history will display the last six (6) months' bills.
Billing statements are visible the day after the billing date - not the same day.

 

Hope this answer will help you but for a better understanding of payment history, you can read this article: Find your QuickBooks Desktop billing history.

 

Manisha
Sagenext Infotech LLC

 

    C
    Carolinagardens
    January 3, 2022

    I want to download our company's billing history/past invoices to Excel, is that possible?

    L
    lin_jcaj
    Level 9
    January 4, 2022

    Good day, Carolinagardens.

     

    Currently, the option to download your company's billing history/past invoices is unavailable in QuickBooks Time.

     

    We'll take this as a product suggestion and want our Product Developers to know about what works best for your business.

     

    Also, you can visit our Product Updates regularly. From there, you'll be updated with the features and enhancements that our developers are currently working on.

     

    Feel free to post again here if you have other questions navigating your account. The Community is here to help.

    B
    bourque_christin
    January 2, 2023

    Hello,

    I would like to have access to the billing for the year 2021? 

    What I need to do?

    Thanks

    Christine

    LieraMarie_A
    LieraMarie_A
    Level 8
    January 2, 2023

    Hi there, @bourque_christin. 

     

    I'll get you pointed in the right direction to get a copy of your billing.

     

    Are you referring to your QuickBooks Online payment history? Billing history in the Billing and Subscription tab will display the last six (6) months' bills. I recommend reaching out to our Customer Care Support team to request a copy of your 2021 billing info.

     

    Here's how:

     

    1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
    2. Select Talk to a Human.
    3. Enter a short description of your concern and press Enter.
    4. Click I still need a human.
    5. Select Contact Us to connect with our live support.
    6. Choose Get a callback.

     

    Additionally, if you need to make changes to your account, these articles will surely be useful:

     

     

    Please know that you're always welcome to post if you have follow-up questions or concerns. Wishing you and your business continued success.

    J
    Jaade
    April 11, 2024

    For anyone else with this issue and reading this - I subscribed via Google Play so my invoices/receipts were all sent to my email associated with that account, I was not able to view it in QB. I have QBSE so not sure if it's the same for Time but thought I'd share this.

    D
    Dinosaures
    April 22, 2024

    Hi everyone,

     

    I have an issue with my European account which is not available anymore. 

     

    My computer has been stolen and I lost the backup of my company invoices history. 

     

    Is there any support contact or help I can reach to access all the invoices (some of them were pending) to download it?

     

    Thanks for the help. 

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