Newly Added Time User cant see Time stuff

Hi there, LDO. Users with the Viewing Company Reports role can generate all reports, but they are unable to access clock-in and clock-out timesheets.

Currently, there is no specific role that only allows users to view employee clock-in and clock-out times and run time reports. However, you can assign the Standard Limited Customers and Vendors role, which grants access to Time Tracking while keeping payroll information restricted.

After adding the user with the recommended role, they will receive an email inviting them to accept the invitation.

Once they accept, they can sign in to qbo.intuit.com using their associated email address.

After logging in successfully, they can run the Itemized Total Time report to view employees' timesheets.

To address your second concern, the message your user received indicating that they are unauthorized occurred because they do not have the necessary permissions and are not the primary admin.

Regarding the QuickBooks Workforce app, please know that it is designed for employees to clock in or out and view their pay stubs.

The new user encountered an error message indicating that no associated company was found during their login to the Workforce app, suggesting they don't have a linked company profile in the system.

Please let us know if you need any further clarification. We're here to assist you.