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July 9, 2025
Question

QB Time not subtracting lunch breaks from hours total

  • July 9, 2025
  • 1 reply
  • 5 views

QB Time not subtracting lunch breaks from hours total. Sometimes it does, other times it doesn't.

 

This make itemized time totals inaccurate and unreliable. Please advise. 

1 reply

Morgan_B
QuickBooks Team
July 9, 2025

Hello, KW-F.

 

Thanks for posting your question here in the Community. I'm happy to provide some info to make sure lunch breaks are correctly recorded in your QuickBooks Time account.

 

The following steps are a great place to start troubleshooting for common sync issues:

 

1. Make sure your device settings are correct. 
2. Check if any of the other listed issues apply to you.
3. To find out if your Workforce app is syncing properly now, you can force a sync.
4. Go to More, select Settings, then Help & Support, and select Sync data
 

This linked article provides additional info about troubleshooting QuickBooks Workforce.

 

Please give this a try and let me know how things looks afterward. The Community always has your back if you have any other questions.