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A
Arolland
December 11, 2023
Question

Unable to edit scheedule in Quickbooks time online

  • December 11, 2023
  • 1 reply
  • 1 view

When I attempt to edit a schedule in QB Time, the side bar where the edit options usually show, is now blank. I have tried multiple browsers (google chrome, microsoft edge) and it happens in both. I have cleared browser history, cleared cookies, and nothing seems to correct it. 

1 reply

Adrian_A
Adrian_A
Level 8
December 11, 2023

Thank you for the screenshot, Arolland.

 

I appreciate you for performing some troubleshooting steps to isolate why you're unable to edit the schedule.

 

Since the issuer persists even after the troubleshooting, I suggest reaching out to our phone support team so we can investigate this matter. Here's how:

 

  1. Click the ? Help icon.
  2. Go to the Search tab.
  3. Click Contact Us.
  4. Select Ask about something else.
  5. You may type in I'm unable to edit the schedule.
  6. Click Continue.
  7. Select either Chat with us or Schedule appointment.

 

Furthermore, I've added this article on how you can publish, view, and print the schedule for QuickBooks Time: Manage shifts for QuickBooks Time web.

 

Keep me posted whenever you have concerns about modifying the schedules.

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