Which users have the permissions to enter time entries, a standard all access does not seem to be able to?

If a Standard All Access user can't enter time entries, it may be due to the specific QuickBooks version, subscription, or how time tracking is configured.

In general:

• Company Admin / Primary Admin users can enter and manage time entries for all users.
• Track Time Only (Time Tracking Only) users can enter their own time entries but can't access other accounting features.
• If you're using QuickBooks Online Advanced, you can create custom roles with time-tracking permissions.

If a Standard All Access user is unable to enter time, check that:

• Time tracking is enabled in Settings > Account and Settings > Time.
• The user is assigned as an employee or vendor, if required for your workflow.
• The user has the appropriate role for your QuickBooks edition.

For help reviewing your specific account setup, you can contact the official QuickBooks Support team through QuickBooks Support and request a callback or chat. The availability of phone support varies by region, so Intuit directs customers to the official support page to get the correct contact number for their product and location.

The permission that allows your client to add time entries to a project is available in classic QuickBooks Time. You do not need to change their current role.

Here’s how:

1. From the left menu, hover your mouse over All apps and choose Time.
2. Click the Go to classic QuickBooks Time.
3. Select My Team from the left menu of the QuickBooks Time.
4. Choose Permissions.
5. Tick the check box beside these permissions:
   View timesheet reports for all team members
   Approve/reject timesheets for all team members
   Manage timesheets for all team members
6. Hit Save.

Leave a comment below if you need further assistance managing time entries in QuickBooks Online.