Why is "gathering clockout point" always showing on my phone when clocked out

We'll provide details about the notification you receive whenever you clock out of QuickBooks Time (QB Time).

You'll experience a delay in receiving the notification whenever you clock out on QB Time using the device. Thus, it shows even after your shift or clocking out of the program. If the issue continues to persist, we can perform troubleshooting to revert the app from its default function to prevent it from having delays. We'll outline the steps to get you going.

For Android users, here's how:

1. In your phone, go to Settings.
2. Select the QuickBooks Online application.
3. Click the Refresh Data, and then choose Yes.

For iOS users, these are the steps:

1. In your phone, go to Settings.
2. Click on General, and then choose iPhone Storage.
3. To free up the storage without deleting the documents and data for the app, select Offload App.

Moreover, here's an article to help you manage time entries inside the program: Track and submit your time in QuickBooks Time web.

You can always visit the Community space or comment below if you need assistance with managing notifications from QuickBooks. Our team is also ready to extend a helping hand if you have any additional questions about the program. Stay safe.