Can I fix or do I need to call QBOL - The Trial Balance on Spreadsheet Sync disagrees (appears to be missing several rows)

Thank you for taking the initiative, Ruth. Your concern is valid, and I would like to connect you with the appropriate support team to help resolve the issue and ensure that all relevant financial data is reflected on Spreadsheet Sync.

I recommend contacting our QuickBooks Online Support team. Our experts have the tools and knowledge to investigate this matter further and identify the root cause of the missing rows in your Trial Balance on Spreadsheet Sync.

Here’s how you can reach our live representatives:

1. Go to Help and click on the Search tab.
2. Type your issue or concern in the field.
3. Select the Contact Us button.
4. Click the Chat or Callback option.

For the best times to contact support, please refer to this article: How and when can I contact QuickBooks Online support?

Additionally, please see this article for help with common errors when using Spreadsheet Sync: Spreadsheet Sync troubleshooting. Please note that this is a US-centric article, the guidance provided can still be applicable.

We're here to help! If you have any further questions about the spreadsheet sync in QBO, feel free to reach out anytime, and we'll respond promptly.