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September 4, 2025
Question

Can you please show me how to fix the P&L report displaying a sale number that is far less then the actual sales report ?

  • September 4, 2025
  • 1 reply
  • 3 views
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1 reply

QuickBooks Team
September 4, 2025

You may need to review and verify specific categorisations, filters, or customisations to your Profit and Loss report, Timothy.

 

If your P&L report in QuickBooks Online is showing a sales number that's much lower than what appears in your sales report, there may be issues with how the sales are being recorded or displayed.

 

To help resolve this, ensure that both the P&L and sales reports are set to the same time period and are using the same accounting methods (Cash or Accrual). Transactions will appear differently if these important options aren’t aligned.

 

You can also verify other specific filters and customisations to your reports.

 

 

Additionally, make sure that all sales transactions are properly categorized under an Income account so they are accurately reflected as sales on your P&L report. Also, check for discounts, refunds, or customer credits as these adjustments reduce the total sales amount in the report.

 

I’ll be on this forum anytime you require additional assistance.