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A
adityasolarpower
January 11, 2021
Question

I am getting negative numbers for some of the tax values in the GSTR2A Mismatch report due to which we are not getting exact match any one know why negative numbers

  • January 11, 2021
  • 1 reply
  • 0 views
No text available

1 reply

R
Rasa-LilaMQuickBooks Team
QuickBooks Team
January 11, 2021

Hi there, adityasolarpower.


I can see how important for your business to have the GSTR2A Mismatch Report to show the correct data.


We’ll have to thoroughly review the transactions to check why the tax values on the repost show negative numbers. It requires us to access to gather personal data to access an account. For security reasons, I recommend you get in touch with our QBO Care Team.


They can perform in-depth troubleshooting in a safe environment. Once the solution is available, our specialists will walk you through the steps on how to fix the issue. Let me share this article to view the support hours and types: How and when can I contact Support?


For future reference, these resources provide an overview of how the data is extracted. From there, you’ll find instructions on how to build the report.

 

If you still need help with QBO, click the Reply button and leave a comment. I’ll be around to assist further. Stay safe and have a good day.

A
adityasolarpowerAuthor
January 18, 2021

Hi 

 

Please tell how can I contact QBO care team

C
Charies_M
Level 9
January 18, 2021

Hi, adityasolarpower.

 

Let's get this straightened out and route you to the right support that can help correct your GSTR2A Mismatch Report in QuickBooks Online (QBO). 

 

Before you get in touch with the QuickBooks Care Team, allow me to share this article where you can gain more tips and articles for future use: Welcome India customers to Global Community.

 

I'd like to inform you that the phone support for the QBO India version is unavailable. However, you can reach our QuickBooks Chat Support to help you change your payment method.

 

Here's how to get in touch with them:

 

  1. Go to Help.
  2. Click Contact Us.
  3. Enter your question and click Let's talk.
  4. Click Start a chat.
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Let me know if there's anything I can help with by leaving a reply below. I'd be glad to help. Have a good one.

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