Question
i am the Admin am able to open reports but drill-down doesn't work. Can't click inventory items to view history or make adjustments. Tried other browsers and PCs.
Hello, I am the Administrator for our QuickBooks Online company. Until today, everything was working normally—I could view reports, click on inventory items to see the transaction history, drill down into report figures, and make inventory adjustments.
However, today I can only view the reports. When I click on an inventory item, quantity, or amount, nothing happens. I cannot drill down to see when a product was bought or sold, nor can I access the detailed transaction history or make adjustments from the reports.
I have already tried:
Logging out and back in.
Using different web browsers.
Using different computers.
The issue persists across all reports, and I am the Administrator, so it does not appear to be a permissions issue.
Could you please check whether there is a problem with my company file or a known issue affecting drill-down functionality and inventory reports? previously i was able to do all this