If you're referring to exporting your account quick report, try signing into your QuickBooks Online (QBO) using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources, causing some unusual responses.
Here's how:
Press Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).
Once logged in, try to export or download your account quick report again to double-check.
If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
For tips and other resources, I recommend visiting our website for reference: Self-help articles.
Please click the Reply button below if you have any additional concerns. I'm always here to help. Have a great day!
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