Mileage tracking not working

Thanks for reaching out to the Community, intuit_8d47b5149642.

If you're noticing missing or inaccurate trips on your phone or tablet, there's a few things I'd recommend checking on your mobile app and device. Initially, you'll need to turn on auto-tracking in the app if you haven't yet.

Here's how:
 

1. Go to your QuickBooks mobile app.
2. From the Menu (☰), tap Settings (⚙), then Mileage.
3. Select Auto-track your miles on iOS devices, or Auto-tracking on Android devices.
4. Follow your Allow location access on-screen instructions.

If mileage tracking continues to not work properly, you can try checking your device's location settings, adding your QuickBooks mobile app to permissions lists, and some of our additional troubleshooting processes. Each troubleshooting process can be found in our Fix mileage tracking issues in the QuickBooks mobile app article.

Please feel welcome to send a reply if there's any questions. Have a wonderful Tuesday!