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March 3, 2026
Question

VAT input category has disappeared for screens eg Bill entry screen does not give category to enter VAT. Only Category Description Amount are available.

  • March 3, 2026
  • 1 reply
  • 3 views
Where has the VAT category gone?

1 reply

QuickBooks Team
March 4, 2026

Hi, Patricia.

 

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing VAT column.  

 

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.  

 

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

 

Please be aware that this response was initially created in English and translated using a translator tool.