Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
March 25, 2026
Question

When I export the excel version of Journal Entry, it reminds me that it successfully download the Journal Entry, but I cannot find where it was saved

  • March 25, 2026
  • 1 reply
  • 2 views
No text available

1 reply

QuickBooks Team
March 25, 2026

Hello there, Wenyuan. You can navigate to the Ellipses icon of your browser and choose Downloads to find your downloaded Journal Entry.

 

Please see the screenshot below for reference:

This opens your browser's download history, and you should see the Excel file right at the top.

 

Alternatively, you can also check the File Explorer or Downloads folder of your desktop. If you can't find the file, you can contact your local IT professional for assistance. They can check if your browser requires permission for downloads or if there are any possible pop-up blockers.

 

Feel free to reply below if you have follow-up questions.