Why adding a Journal Entry to bill payment is not working?

Hello there. Let me guide you through linking a journal to your bill payment. 

To begin with, please make sure to enter the correct bill. Once done, we can start by deducting from the Accounts Payable account and crediting from a Bank or Expense account. However, before doing so, I suggest consulting with your accountant to ensure proper recording of what accounts to use. 

Here's how:

Bill:

1. Click the +New, then select Bill. 
2. Choose a Supplier and then continue modifying the rest of the field. 
3. Click Save and Close.

Journal Entry:

1. On the +New, choose Journal Entry. 
2. On the first account field, select Accounts Payable (A/P). 
3. Then, input the amount of the bill as Debits.
4. On the second account field, select the specific Bank Account you've used to pay the bill. 
5. Once done, enter the amount of the bill as Credits. 

After this, we can link the journal entry and bill you've created by creating an Expense or Pay Bill. If you choose to create a Pay Bills, the journal entry will automatically be applied as credit. On the other hand, if you choose to create an Expense, the bill and the journal entry will show. 

Moreover, this article can help you learn how to run a report: Run reports in QuickBooks Online.

I'll be around if you need further assistance adding journal entries to bill payments or have any QuickBooks-related concerns. Keep safe.