Hi, i facing some problem when i download the report to excel. From screen, there are figure. However, when i download to excel. All become zero

I'm here to assist you with downloading reports to Excel in QuickBooks Online (QBO), mieuxpl14.

To determine if the problem is related to your browser, I suggest using the Incognito or Private mode in your browser. You can use the following keyboard shortcuts to open this mode:

• For Google Chrome, press Ctrl + Shift + N 
• For Firefox, press Ctrl + Shift + P 
• For Safari, press Control + Option + P 

If the issue persists, try switching to a different browser such as Firefox, Google Chrome, or Safari. Your current browser might be experiencing a temporary problem with QuickBooks, and using a new browser might help you get back to work.

However, if you continue to experience the same issue, I recommend reaching out to our Customer Care Team. They have the necessary tools to investigate the root of the problem and provide a solution.

To get in touch with them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.

You may also visit this resource to know what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online products.

If you need further assistance with exporting reports in QBO, feel free to leave a comment, and I'd be happy to help. Take care, mieuxpl14!