Thanks for reaching out to us here in the Community. I'll help shed some light on the reports available to you in QuickBooks Online.
It sounds like you're currently looking at the Customer Balance Summary Report. This is a great way to see outstanding balances for each of your clients.
I know how important it is to stay in-the-loop with all your customer's transactions and payments. Try running the Sales by Customer Detail Report. This report will show you your sales grouped by customer, including the date, type of transaction, amount, and total.
To find this report, click Reports on the left navigation menu, and search for Sales by Customer in the search bar.
I hope this helps you get back on track. Let me know if you have any questions.
Thanks but this report only shows me invoices. I would like a report that they have in quickbooks desktop that shows every invoice entered and every payment made for a customer.
Please let me know if this is possible in QB online.
I see what you're saying. Thanks for giving me a bit of additional information to go off of.
Your best bet is to look at the Invoices and Received Payments Report. If you're looking to filter through these invoices and payments for each customer individually, you can create an additional column to specify the customer by clicking the small gear icon above the report title > Show More > check off the box next to Customer. Then click off the customizing options box and you'll see your new customer column appearing there.
I hope this is better suited to your needs. If that's still not quite what you're looking for, please feel free to reach back out and we'll go from there.
This doesn't show everything but you can create a report for each payment.
1. Open the payment
2. Click REPORTS tab
3. Click Transaction History
4. Print (can't be exported to excel, but Adobe can convert)
This report shows all invoices paid with that payment. Closest report I've found that shows how payments were applied. Hope it helps someone. FYI I use QB desktop.
The simplest way to achieve your goal is to run the Transaction List by Customer report, @VDGLA.
With proper customization of dates and filtering it to a single customer, this will display all their invoices and payments made. Here's how:
Go to Reports.
Select Standard Reports.
Enter the Transaction List by Customer in the search field and click it once it shows.
Change the Report Period to the preferred one. Then, move to the Filter icon. In the first box, select Customer. The second one is equals, and the last is the name of the client you want to view the invoices and payments for.
For additional questions about generating a report of your customer transactions, leave a reply below.
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