Cheque to employee shows in bank statement but not in QBO

Hi there,

Glad to hear from you again. I hope you were able to get around the Merchant Services fee issue. If not, feel free to ask questions, I'm here to help. 

It's important you're able to see your employee cheques in QBO. Rest assured, I'll be happy to help figure this out. Based on how you've described the issue I recommend updating your Bank Feed to make sure the cheques on your bank reflect in QuickBooks. To do this, follow the steps below: 

1.     On the left navigation bar, click Banking.
2.     Go to Banking tab.
3.     Click Update.

For your reference, you can check this article: How to manually update bank accounts.

If in case there are missing transactions in QBO, we'll need to download bank transactions manually from your bank's website and import them into QuickBooks using WebConnect. 

To learn more about WebConnect, you can check this article:How to upload more than 90 days of bank transactions.

If you need further assistance with the steps, you can contact our QuickBooks Online Support Team. They have additional tools to pull up your account in a secure environment and do a remote session. Let me know if you have other questions. I'm here to help steer you in the right direction. 

Feel free to ask other questions. I'll be here if you need help.