Ever since your update, my "Create", "Company", "Navigate" and "Reports" are all greyed out. I can't open new tabs and my "clear date" is gone from reconciliation.

Welcome to the Community, brian-j-lane.

To rule out this issue, let's try accessing your QuickBooks Online (QBO) account through an incognito window. This will help us determine if the browser's cache is preventing you from navigating around the program.

Before doing so, please make sure that you're using the updated browser.

You can refer to these shortcut keys:

• Press Ctrl + Shift + P for Internet Explorer or Firefox.
• Press Ctrl + Shift + N for Chrome.
• Hold down Command + Shift + N for Safari.

If it works, I suggest clearing the cache of your regular browser. 

For the detailed steps, refer to this link: Clear my browser cache and temporary Internet files.

If you're using the QBO App for Windows, then follow the recommended steps in this article: QuickBooks App for Windows and Mac: General support.

Please let me know if you have any other concerns. I'm always ready to lend a hand and help you further. Wishing you a good one.