Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
November 28, 2025
Question

how to find transactions throwing off balance sheet bank account

  • November 28, 2025
  • 1 reply
  • 3 views

Our USD bank account has only 25-30 transactions for the last fiscal year. Our balance sheet in home currency for that period for that account is out by a significant margin from what the bank register is reporting: the balance sheet shows more funds than are in the account for the end of the period. So at first I conclude that a transaction is missing. Yet there are the same number of transactions in each report. The account has been reconciled. In an Excel I can put each transaction next to the other from each report and see how the home currency amount goes sideways with what appears to be large discrepancies in the exchange rate. But the exchange rates are all within a normal range in QBO. How can I do a deeper dive to find what is throwing off the balance sheet? The transaction types for this account are transfers to our other connected bank account in home currency, transfers to a pre-paid USD charge card which is essentially being treated as a bank account (for which I have confirmed the transfers are all recorded), and wire payments to two suppliers. I have gone through the transactions with those suppliers and they are all connected / matched to a bank item. Thank you.

1 reply

QuickBooks Team
November 28, 2025

Hi Jkpl, Thanks for sharing the details of your concern and you're definitely on the right track for the steps you’ve taken to troubleshoot the issue. 

 

The difference you’re seeing might be due to currency conversion. Your bank register might show the balance in USD, while your balance sheet shows it in CAD. It’s worth double-checking that the CAD amount on the balance sheet matches what you’d expect after converting from USD. Also, ensure to check the currency symbols as it can make a big difference. 

 

If you have already checked the currency symbols and conversions but the numbers still don’t add up, and since the account is reconciled and the transactions appear to be correctly matched, it would be a good idea to contact our live support team. They can take a closer look at your account and identify the cause of the discrepancy. 

 

Feel free to reply if you have additional questions or concerns. We’re happy to help!