moving "undeposited funds" to bank & cash

Hey there lawrenanne1,

Thanks for reaching out to us here. QuickBooks Desktop is a great software that helps keep your books balanced. Getting you the support you need is important. I can point you in the right direction.

In order to better assist you, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following the method in this link.

If you have any other questions, feel free to reach out here.