My Sales by product/service summary report is not working WHY??

Hi there,

It's important you're able to view your Sales by Product/Service Summary report so you can see how your business is doing. Don't worry, I'll be happy to assist you with viewing your report. 

QuickBooks offer a variety of reports which show you vital information about your business. First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. To check this, I suggest clearing cache and cookies on your browser. Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using  a private/incognito window. I also recommend double-checking to make sure your internet connection  is working since QuickBooks Online relies on internet to work.

If you're still having issues, I recommend contacting our support team using this link.