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L
lanuk5
July 18, 2025
Question

Transaction reports (for eg open invoices) are showing each twice for each product. If the invoice has 3 items then it shows the complete invoice 6 times.

  • July 18, 2025
  • 1 reply
  • 4 views

I have a drop shipping business where each order is invoiced to a customer at the same time a bill is entered. Whenever I try to see a list of unpaid bills or invoices in the reports tab, each invoice or bill ( or even payment) is shown multiple times. The PnL and Balance sheet is fine so QB isnt double counting the transactions but im not sure why the transactions are showing multiple times

1 reply

C
ChristineJoieRQuickBooks Team
QuickBooks Team
July 18, 2025

When creating an invoice with multiple items, those items will also be presented in the report as part of a single invoice or bill, lanuk5.

 

Since it is showing duplicate on your end, I suggest clearing your browser's cache so the system can start fresh. Also, ensure that you're using a supported browser to avoid any unusual system behavior.

 

After that, let's rerun the reports to customize and choose the correct filters to prevent duplicate data issues. See this page for your guide: Customize your reports with a modern view.

 

Feel free to add your comment below if you need more guidance about reporting concerns in QBO.

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