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C
cliff-wilson
April 27, 2020
Solved

Can I issue a credit with CIS suffered on it?

  • April 27, 2020
  • 1 reply
  • 0 views
When you issue a CIS suffered invoice and find it is a duplicate, how do you issue a credit? The total of the credit is not the same as the invoice and thus cannot be used to 'pay' the invoice off.
Best answer by GeorgiaC

Hi Cliff, 

 

Thanks for your post and welcome to the QuickBooks Online Community.

 

CIS is cash based so the amount is only recorded once the invoice is marked as paid, and you should not use credits. To rectify this, simply delete the duplicated invoice. 

 

Thanks

1 reply

G
GeorgiaCAnswer
Level 13
April 27, 2020

Hi Cliff, 

 

Thanks for your post and welcome to the QuickBooks Online Community.

 

CIS is cash based so the amount is only recorded once the invoice is marked as paid, and you should not use credits. To rectify this, simply delete the duplicated invoice. 

 

Thanks

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