I can help you close your account and create a new one using the same email address, Garry.
Once canceled, you'll have read-only access to your data for up to a year. Before proceeding, I recommend exporting reports, lists, and other data from QuickBooks Online. This way, you can keep a copy of them for future use. Afterward, follow these steps:
Go to the Gear icon and select Subscriptions and billing.
Click Cancel subscription or Cancel online in the QuickBooks section.
Furthermore, you can Sign in to set up an Intuit account with the same credentials. Make sure to choose your country first, then proceed to the instructions below:
I’m always available whenever you need further assistance establishing your new company file. Post more questions about the product navigation or tasks here. Wishing your future endeavors well.
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