You will have to ensure that the you have entered the customers country within the address section within the customer information and then on the sales transaction select the relevant EC VAT code.
If you are invoicing a company in the USA who is also registered for VAT in Belgium and you are shipping the goods from the UK to France, I understand that these goods can be zero rated providing the Belgian VAT number is displayed on the invoice. However, to get this transaction to appear on the VAT101 report Belgium has to be entered in the country field of the customer details i.e. you need to replace USA. Is this correct or is there a workaround?
That is correct - Belgium will need to be entered as the customer's country for it to show on the 101 report.
You could set up multiple customers for the same customer, naming them all slightly differently if you wanted to, but you would then need to take note that they are all the same customer and remember this when running reports.
Thanks,
Talia
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