I cannot scroll down on reports with a down arrow, as it has disappeared. The scroll bar goes too quickly. Do I need to adjust my settings somehow?

Hello there, @testrickland.

I'm glad to see you dropping by here in the Community. I can help you fix the issue when navigating the reports in QuickBooks Online.

Yes, you're right. It usually happens when you've enabled the Navigate Pages with a Text Cursor option from the browser settings. The steps to switch it on or off are different for each browser.

For Google Chrome, you can toggle the feature on/off by hitting the F7 key on your keyboard. Alternatively, go to the 3 dots menu > settings > advanced settings > accessibility then turn off Navigate Pages with a Text Cursor.

Please note the cause is not limited to the option mentioned above. I recommend you review your browser's settings and check the possible feature affecting your web pages.

QuickBooks provides keyboard shortcuts to help users speed up navigation. You can use this article as your reference guide for PC and Mac Users: Keyboard shortcuts for QuickBooks Online.

Leave me a comment below if you need more assistance navigating the reports. The Community and I will keep an eye on your response. Have a great day.