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November 4, 2021
Question

Issues with Starndard Time reports

  • November 4, 2021
  • 1 reply
  • 1 view

Hi I am having an issue with specific reports -  the Time Activities by Customer Detail and Time Activities by Employee Detail reports. When I open either up and then click on Customise and change the date range, and/or filter a specific customer or employee and then click on Run report - nothing happens. The report remains as it was when I first selected the report from the standard report menu. Any suggestions, as these usually work?

1 reply

Level 13
November 4, 2021

Hi HS337, thanks for your post 

 

We've been unable to replicate an issue with this on our side, to troubleshoot, please try running the report in another browser - if you find this works, you may wish to clear the cache and cookies on your regular browser to help this run smoothly. 🙂