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D
Dr Helen
October 15, 2021
Question

Mismatch

  • October 15, 2021
  • 1 reply
  • 0 views

Any thoughts about QB identifying some invoices as being outstanding in the Ageing report but them being marked as received in the invoices?

1 reply

E
EmmaM
Level 10
October 15, 2021

Hello Dr Helen, thanks for getting in touch about the mismatch in the aged debtor's report, could you possibly provide an example of one of the customer's invoices that are paid but show on the report as an aged debtor?Thanks

D
Dr Helen Author
October 18, 2021

How about  SA 2918 and 2924b?

Thanks

E
EmmaM
Level 10
October 18, 2021

Hello Dr. Helen, could you add a screenshot of the transaction and the report? We can't get that information from the references, unfortunately. If you do not want to post that publically if you can DM/PM us at QuickbooksUK on Twitter or Facebook. Thanks

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