Question
Q relating to 'Sales by Customer Detail' report. I wish to view sales by customer in yr, why do some customers have deposits in report as a credit, cancelling out sale?
E.g. Invoice issued in August 2023 or £45k
Then payment is received in September for £45k
The report shows the invoice and then a subsequent deposit which means the total sales for the customer is £0. Why? There are other customers that are in line with expectations whereby sales recognised and cash received = total sales for the year. No credit has been issued for any customers. Why are some customer amounts being cancelled out by payments/deposits received?
Then payment is received in September for £45k
The report shows the invoice and then a subsequent deposit which means the total sales for the customer is £0. Why? There are other customers that are in line with expectations whereby sales recognised and cash received = total sales for the year. No credit has been issued for any customers. Why are some customer amounts being cancelled out by payments/deposits received?