Go to the Reports menu and look for the Profit and Loss report.
Set the report period and other customization.
Click on Run report.
If you have transactions on this one, then I suggest resetting your QuickBooks Online (QBO) app to its default state. It's possible that piled-up cache in your application caused this unusual behaviour.
To resolve this, you can hit the Clear Data option in the Storage section of your mobile phone to reset the app to its default state.
Here's how to clear app cache or data storage if you're using an android:
Open your phone's Settings app.
Tap Apps & notifications and click on See all apps the app Storage.
Select Clear storage or Clear cache. If you don't see "Clear storage," tap Clear data.
For IOS:
Open Settings and swipe down and tap Safari.
Swipe down again and select Clear History and Website Data, click it once again to confirm.
If you get the same result, you can check out this article to solve the common error in the mobile application: Common Errors in the Mobile App.
Let me know if you need further help in generating your reports. I'm always here ready to answer them for you. Take care and have a great rest of the day!
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