A customer disputed a payment mistakenly and has sent a second payment. How do I record this payment? The original invoice is showing paid, but also that it's disputed.

Hey there, @michael218.

Thanks for reaching out to the QuickBooks Community. I hope you're having a great day so far. 

Since the payment is showing as disputed, we need to unmatch the original payment from the invoice and create a new received payment to match the original invoice. Here are the steps to follow:

Firstly, unmatch the original payment:

1. Go to Sales.
2. Select All sales.
3. Locate the original payment. Under the ACTION column, click on the dropdown arrow and choose Delete.
    

Next, create a new receive payment:

1. Click the +New button.
2. Select Receive payment.
3. Choose the customer and select the invoice from which you want to receive the payment.
    

It would be best to contact your accountant to solve this issue if you don't want to remove any of the transactions. If you don't have an accountant, don't sweat it. You can find one here in our Resource Center. 

That should do the trick. Please let me know if there is anything else I can assist you with. Take care and have a good one!