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March 24, 2023
Question

Amazon Unavailable Balance

  • March 24, 2023
  • 2 replies
  • 15 views

How do I account for Amazon's "Unavailable Balance" / "Current Reserve Amount". See attached.

2 replies

Shafiqch
March 25, 2023

For proper reconciliation of AR, you will need to receive full payment in Amazan clearing account. Deposits coming from Amazon will be hitting Amazon clearing account. Likewise at the month end or on remittance date you can enter a JE for Amazon fee, cost of advertising and other... balance in clearing account should be equal to Amazon hold Reserve.

New Member
July 6, 2026

please expand on this. By full payment do you mean what I was supposed to be paid before the reserve was taken out which includes deductions for shipping and fees for each sale) or the actual payment amazon paid which was just a small amount of what the payment should have been. Not sure what I should debit/credit in the clearing account and how to make debit/credit balance in the entry

Moderator
July 6, 2026

Thanks for joining the Community and getting involved with this thread, wendyqme.

To properly identify what should you should be debiting/crediting, what to do with a particular journal entry, how to balance debits/credits for a journal entry, etc., I’d recommend working with an accounting professional.

If you’re in need of one, there’s an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business’s success.

I’ve also included a detailed resource about working with journal entries which may come in handy moving forward: Create journal entries

I’ll be here to help if there’s any additional questions. Have a wonderful Monday!