Question
An invoice ended up being less than we expected. The client already paid the deposit, which was more than the original amount. How do we show that on the invoice?
The original amount was more than the deposit paid, so a credit is due to the customer. We'd like to send them an invoice with the updated amount and also show the deposit amount they paid, but that makes the total due a negative. Why can't QuickBooks allow a negative balance due and just consider it a credit?