Anybody know why I lost receipt snap in my app?

Good morning, alysha_r-hotmail.

Thanks for bringing your question forward here in the Community. I want to make sure you're able to use the receipt snap feature in your QuickBooks Online mobile app.

As an initial troubleshooting step, I recommend refreshing the app to fix these types of issues. Here's how to get this done for iOS:

1. Tap Menu ☰ and click Help & Feedback.
2. Click Refresh Data.
3. To confirm, click Refresh.

If the issues persist, you may consider uninstalling and reinstalling the app as well.

The following article provides additional info about the QuickBooks Online app.

Please feel free to reach back out if you continue to have any problems. I'll be here to help in any way that I can.