Can't create an invoice in quickbooks online

I can help you get this invoice issue sorted out, wlandscape. So you can create invoices smoothly.

Before we start, may I know the error message you received when creating an invoice? Any information or screenshots will help us resolve the issue.

In the meantime, perform basic troubleshooting steps. Too much historical data can slow down loading times, and clearing it will resolve the problem.

First, access your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl + Shift + N
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Once done, create an invoice again. If it works, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

You may also want to view the status of your sales transactions in your QuickBooks Online. You can go to the Sales menu and select All Sales.

Tag my name if you have follow-up questions about creating invoices in QuickBooks. I want to ensure everything is running smoothly for you.